Originally Posted by Visconti

It's always the small things I remember the most during my hotel stays. In my view, it's what separates top drawer hotels from the rest. The Park Hyatts should make an effort to focus more on this aspect.

My preferred hotel (non-Hyatt) likely has a 20 year file on me and are intimately familiar with my specific preferences. I'm almost always given the same suite, toiletries, and find a plate of local flavorful strawberries along with my brand of preferred sweeter champagne in the room. This is the kind of futile comfort I expect from top drawer properties that these Park Hyatts aspire to be.