Originally Posted by
GUWonder
Do you happen to have any Aegean elite status? The accounts where I'm finding this promo went wrong with people having missing miles are accounts of A3*S and A3*G members. Weird. Not sure if the problem has anything to do with purchases made for accounts that are part of Together accounts, but it doesn't seem to have anything to do with exceeding the 50k miles annual purchase limit (pre-bonus).
Yes, I am A3*G. I finally manged to talk to one of the agents in Athens, after three and half hours on hold. It looks like they are aware this issue and would fix this next Monday. The agent also mentioned so many members called in to report the same issue.
Last edited by TransAsia; Nov 23, 2018 at 7:53 pm
Reason: typo