FlyerTalk Forums - View Single Post - The St. Regis Le Morne Resort, Mauritius (formerly JW Marriott) [Master Thread]
Old Nov 23, 2018 | 6:24 am
  #219  
Lore
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Sep 2005
Location: Stockholm
Programs: UA PP, Marriott Lifetime Platinum
Posts: 180
Hi everyone,

My wife and I recently returned from a week's stay at the St Regis Mauritius and overall we were very happy! We booked a junior suite with full board and used my Suite Night Awards which bumped us up into a ocean-view junior suite. Due to my status as a PPE, they gave us a St. Regis Suite on the top floor of one of the buildings far away from the main area. We were given the option to switch to two different St. Regis Grand Suites but both were on the ground floor so we opted to stay where we were. (BTW, there are two versions of the St. Regis Grand Suite - one with a huge terrace which has a day bed and one without.)

Here are my thoughts in a condensed format - if you have any questions just ask!
- Hard product was fantastic: good bed, really nicely appointed living rooms, and good shower pressure, good bathroom, etc. The property is beautiful. Beach and pool chairs were great, and you always had access to a clean towel.
- As I mentioned, we stayed in one of the buildings towards the end of the complex, which is further from the main area, and we would do it again in a heartbeat. It's nice being so far away because it's quieter and you don't have many people walking in front of your unit. And yes, it's a little walk, but not far at all. I remember reading complaints about the walk and was thinking it was 10 minutes away. It's not nearly that far, and it was nice to walk through the well-decorated gardens and fountains.
- Before I arrived, I had requested a ground floor unit. I was disappointed when given the top floor but in retrospect, the top floor is much more private and the balcony was a nice touch. This was the main reason we turned down the two ground-floor St. Regis Grand Suites that were offered.
- We received a bottle of sparkling wine as my platinum gift.
- Full board all the way. You have to eat and the food can be quite pricy, so the full board worked out in our favor. You still have to pay for beverages (even water)... on average we spent about $30 for two people on beverages per meal. As a PPE, we were able to eat a la carte breakfast at the Boathouse Restaurant. Drinks are included at breakfast -- even sparkling wine! They need to work on their eggs benedict though - the yolks were cooked all the way through.
- Service at the restaurants is a bit hit or miss. Everyone is super friendly and they try hard, but you get the sense that this is their first restaurant job. I didn't mind it so much because everyone was so nice, but we heard some guests at nearby tables who were a quite snarky towards the personnel.
- We tried all the restaurants except the Japanese one (Atsuko) which wasn't included in our full board rate. Of the four restaurants, Simply India and Le Manoir were on the top of our list! Pay attention to the weekly program in your room - some restaurants have buffet nights and we didn't like that as much.
- Beverage pricing is definitely on the pricey side, so we brought some of our own champagne and beer which helped offset the price... but hey, it's vacation so you're bound to spend. You're given a lot of water in the room and on the beach though - and all that is complimentary.
- Our butler team was friendly but we only used them for the morning beverage service (coffee). We placed a standing coffee order at X:XX am and they were always at the door right around that time. Their eButler service via Whatsapp is super convenient - you just text them. That's what we used for everything - far easier than calling on the phone, especially when you're on the beach or outside of your room. My wife was sick one day and didn't want a full breakfast, so we asked for a fruit platter. They sent it over for free which was really nice of them.
- Water sports were great - we kayaked a few times, tried the SUP, and went on the snorkeling tour (which happens 2x a day). They provide gear for the tours, but we should have brought our own so we could go out ourselves. The water is really shallow so you can walk out far without the boat. (The boat doesn't really go anywhere either, so you might as well walk into the middle of the lagoon yourself).
- Bring water shoes - also a miss on our part. The dead coral is scattered all over the place and it is SHARP. Careful!

All in all - we loved it and would stay here again in a heartbeat.

Lore is offline