Originally Posted by ylefin

Interesting service concept on 321, HEL-AGP a while ago. Sitting in 10F service started (after newspapers) with pre-ordered warm meals. Passengers in 10 ABC got their meals + drinks about half an hour after take-off. Fast and nice. But no service for 10 DEF at this point. The service for those who had not a pre-ordered meal then started from row 3 (2 rows of business class). FA taking care of this was pretty unexperienced and service was so slow that from about row 5 the pax who had finished their pre-ordered dinner already ordered coffee, after-meal drinks etc. One hour after the pax in 10 ABC had received their meals finally we, in 10 DEF got our first attention from the FA. There was a medical problem on the flight but I do not think this affected the service for rows 3-10 at all. Is this normal?