Originally Posted by
uclacolumbiaunc
I had a charge for my stay at Waldorf Astoria La Quinta resort on 10/29, but the $250 resort credit has not been posted after almost 20 days. ($70 credit from Amex offer did post rather quickly a few days after....) I read here a lot of people got the $250 credit posted a few days after the charge was posted. I chatted and called Amex aspire card customer service, but they all use the standard time frame of 8-12 weeks to try to make me wait.
What is my option? I have a feeling that if the credit did not post a few days after the charge, it is never gonna post.
I think your feeling is right. I was in the exact same situation, and had to chat once it hit the 8 week mark for the rep to manually apply the credit. Their system seems to be unreliable, so I'd suggest just be patient and use online chat later.