Originally Posted by
Diplomatico
If the charge posted as being from "Cashstar" then you used the mobile site and you are out of luck. If the charge posted as "Delta airlines" then you still have a chance for reimbursement.
The fact that you read the wiki and knew that mobile devices would not trigger the credit - but used a mobile device anyway - is mind-boggling.
I hope you get the credit. Good luck.
Fair point, however using chrome on iPad to request the desktop version has always worked on other sites. In fact a lot of the time you still get the desktop version by default on tablets, unlike phones. Regardless, lesson learned.