Cap 1 is one of the worst. I used to receive one or two mailers a day in my box. I always threw them away. Twice, I decided to use the pre-approval codes to apply and both times the apps got rejected. I still got the mailers from time to time. What a waste of time. I does not seem the company is well managed.
But I did receive my Venture card. It was a fraud and I never applied for that card. That was after my failed applications. I guess I still had some love from them.
No experience with the actual CCs since I'm not inside the door. Bad impression all around.