Old Nov 19, 18, 7:28 pm
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,540
Originally Posted by rocky_nnc View Post
After long chat i pushed to refund back to TYP , 48 hours was the deadline promised on 11/09 and nothing yet & nobody next knows about the issue at all.
Have to start with "long long time ago" every damn time.
Like you said if i transferred 1000 points first time and say lose it , the second one will also be lost , 14 days is lame. Award booking is time sensitive; with Capital One opening up these guys are going to run for cover or get their .... together.
You might ask them to try "returning" the order, as if it was merchandise purchased with TYP -- the rep I spoke with did that, and the points were credited back immediately.
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