Originally Posted by
volar
Second time on a NEO last night and I thought I'd record some observations. I was in row 10 in ET so in a pinnacle seat - no noticeable difference to the CEO seats really, apart from the addition of at seat power. On that point, because the power sockets are positioned below the seat and set back a little, they are hidden by the overhanging seat cushion. You might not actually know they are there except for the green glow of the 'on' light, and also they are difficult to use because with no space to bend down, you can't easily see what you're plugging into where. It's a good addition so I'm not moaning, but the placement of these is not great.
You're right, its difficult to reach the power sockets. The other thing I found was that because its below the seat, there's always the chance you'll forget about the USB cable if you remove it from the phone, (whilst deciding to take few pics of menu/food/outside/etc) and I almost left it on the plane.