Originally Posted by
pinniped
I get the sense that you and I missed the heyday and are experiencing a watered-down version of what it was a short time ago.
Can you name a program that your statement wouldn't apply to?
The day of loyalty because of the frequent user program or because of the experience - with any airline / hotel / car company out there - is gone, in my opinion. The only way today to get the great experience is to spend the great money.