Originally Posted by
seegs
So that means if they are posting correctly it should be 3,000 bonus points for hotels where I took the 1,000 amenity + the 2,000 for 2-night stay? The extra 1,000 comes later. Looks like I'll have to call in...so annoying
Correct. I have not had a problem with the bonus 2000 points posting but two stays forgot to add the 1000 welcome points which required escalation to one hotel's club lounge staff (who fixed it within 24 hours) and another escalation to the lurkers here who fixed it within minutes after the hotel was unable to do the fix.
But the promo points has not been a problem so far...