'You're gonna lose your money' 'There was no booking, no confirmation'
https://www.cbc.ca/news/business/ret...oked-1.4906073
Wondering what your two cents are. Any online shop or airline should automatically refund on a failed booking and I don't believe this man is very tech savvy. However, with any article where a disadvantaged customer is complaining, I think there's fault at both sides but of course it's always the companies' fault.