Originally Posted by travelinmanS

This hasn't been my experience at all. I think MU beats all the USA big 3 airlines when it comes to service and seat comfort in J class. The seat is still my favorite style J seat, the same one that CX and AF use. Never fail to get a good nights sleep on these seats. The food is bad, but I've never had a good meal out of PVG on any airline so I think it's more about PVG than MU specifically (although I'm sure they could make changes if they wanted). Service is better than US big 3 generally. Only areas lacking are drink selection and quantity and entertainment. Also don't forget you had access to WiFi the entire flight for free!