FlyerTalk Forums - View Single Post - Marriott handling of SPG-approved BRG rules: what to do now?
Old Nov 17, 2018 | 4:43 pm
  #73  
puchong
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Join Date: Mar 2017
Posts: 1,865
Bonus for old SPG BRG

I had a successful BRG claim for a SPG stay earlier this month; the claim was made long before the merger. Now that the points have been posted, I see that I have been given only 5,000 points; however, under the old system I would have got 2,000 SPG points which is equivalent to 6,000 Marriott points.

So is 5,000 points the "new normal" or should I complain?
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