Can anyone confirm if certain Ritz properties are exempt from Suite Upgrades for PPE? I apologize if this has been discussed because I missed it. I thought all Ritz Properties were supposed to upgrade PPEs to a Suite if one is available. Or are they just explaining poorly and are able to deny within T&Cs because their suites are exempt from the Upgrade pool?
I am always a little suspicious when the story changes from “let us check if we have a suite available” and when told Ambassador confirmed there were many to “we are an exempt property.”
Not a big deal- but I would like to know if they are blowing smoke.