I am starting to think this CCCC lucky dip is just a con. I know it's a lottery, but the CCCC option was 3x the price of CCMR I could have booked on the day and more than premium options like A3 when I booked it but I thought I'll give it a go.
Status: Gold
Location: Lisbon
Date: November- 14th-21st
Booked: CCCC
Received: CCMR ( I think) Renault Kapture, a really basic car.
The car was really dirty, don't think it has been cleaned and I asked about other cars and was told none available, no upsell.. just nothing the ( franchise) garage was full of other cars. I looked online and could have had so many cars to book straight away. When I get back a complaint is in order.
What is the best email to send it to please?