I just returned on November 13 as a Plat. It was a great stay.

Booked a base king room on points. Upgraded one category to Grand Deluxe King. Had a city view on the 5th floor. The room, while not overly spacious, was modern and comfortable. The minibar, excluding alcohol, was included in the rate, and had a wide selection of snacks and beverages. The television and sound systems were great-- the sound systems extend to the bathroom. Curtains and lighting can be controlled by a tablet. The toilet includes a bidet, and the shower had a grand total of 8 shower heads: 1 overhead, 1 handheld, 3 on one side of the wall, 3 more on the other. It was a true human carwash. Two small criticisms: power ports were scarce and walls were not sound proof-- but hardly a dealbreaker.

Rates include "continental" breakfast, which is the misnomer of the century. You will be offered coffee, juice of your choice, fruit plate, fresh baked goods of your choice, and one hot item from the menu. The menu had a selection of American and Mexican selections-- we stuck with the local choices and everything was spectacular. As breakfast and lunch generally tend to trend later than in the states, breakfast at this hotel is served until 11:30am, and is practically a lunch substitute. Do not miss.

Service was professional. English proficiency was excellent.

All in all, I'd go back in a heartbeat.