Has anyone been able successfully send out invites? I submitted 2 referrals already but no one received the invites. I also have not received any confirmations - contrary to what is stated on the Refer-A-Friend page "Citi will send you an email confirmation following each submission."
I tried calling Citi customer service, but it appears that they are not aware of this program at all. Took almost 30 mins to explain a reason for my call. The rep vigorously denied that Citi credit cards have any referral programs until she talked to someone else from another department, but they still weren't able to tell me how long it should take for referral emails to be sent out and if there is a way to track submitted invites.
Last edited by Kpoxa; Nov 13, 2018 at 5:55 pm
Reason: grammar