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Old Nov 13, 2018, 9:11 am
  #907  
cupsandsaucers
 
Join Date: Nov 2017
Location: GLA
Programs: BAEC: Silver. Nothing else as TopCashBack trumps all hotel programs
Posts: 801
Originally Posted by warreng
I was a DYKWIA the other week. Traveling JFK to LHR in CW, I arrived at the BA First Lounge and wearily handed over my boarding pass after a long day.

"I'm sorry sir, this lounge is for passengers traveling in first class, you can use the business lounge."

"Isn't this a Oneworld Emerald lounge?"

"Yes, Oneworld Emerald passengers can use this lounge as well."

"Oh good," I said, and turned as if to walk towards the entry.

"Sir, the business lounge is that way"

"I'm Emerald"

"Sir, Emerald is the highest Oneworld tier"

I gather she'd had other 20-something year olds try to argue their way into the lounge before so I didn't take offence. I pulled out my Qantas FF card and then it dawned on both of us that my FF number was missing from my boarding pass. I'd been rebooked onto a new flight due to weather delays and whoever rebooked me didn't transfer my FF details. After an apology each way we laughed about it and, best of all, she bumped me into one of the empty first class seats to make it up to me, even though it wasn't really her fault.
You got bumped from CW to F on the whim of lounge staff? Because you were short with her and then you both apologised?
Not being funny but I didn't realise the lounge staff could just upgrade people willy nilly. Sounds like this was 1965, not the strict era of no upgrades unless computer algorithm says so!
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