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Thread: BRU: Delayed flight, potential missed connection! No one to talk to!
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Old Nov 12, 2018 | 4:58 am
  #65  
cauchy
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Originally Posted by BA6948
Now at T3 trying to retrieve my luggage. Was instructed by BA to go the arrivals where there are phones to call bagage service. Obviously no body is picking up the phone (tried for 10 minutes). Going back to departures now.
Report delayed baggage on the website, and then go shopping?

Sadly, BA just doesn't care because there's nothing you can do about it.
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