Originally Posted by
SK AAR
I have to side with OP on this. When I checked connections from BRU to CPT on ITA Matrix last night the early KLM flight BRU-AMS connecting to KLM AMS-CPT came up. It was even reasonably prices at around 900 EUR for a return ticket, so most likely there was good availability on AMS-CPT flight.
I suspect the trouble is that BA won't do anything until the misconnect has been 100% confirmed beyond any kind of doubt whatsoever, and by then, it may be too late to recover the situation according to what was possible earlier on.
I can't blame them for not doing anything until the misconnect is 100% confirmed, but it doesn't really help the passengers to reach their destination as quickly as possible.