Originally Posted by lighthouse206

So my Concierge is utterly useless.... I'm lucky if "Cathy" even responds to my emails (let alone a voicemail) and is clearly capable of nothing I can't get from the Twitter Concierge.

That said, I know that GOOD ones exist because I've heard about them. Any advice as to who to ask for, or how to get a better Concierge?

Thanks!