Originally Posted by
docefc
Quick Q, are you able to cancel hotels booked with Avios for full refund?
Last time I made a hotel booking on Avios (May 2017), cancellation T&Cs were:
Cancelling your booking- Cancellations made outside of 72 hours to travel will be charged a cancellation fee of £35 or local equivalent, plus any applicable Supplier Fees as advised at time of booking. Cancellation/Supplier fees are payable in CASH by credit/debit card only.
- Cancellations made within 72 hours to travel will be charged 100% of the booking value and no refund will be made.
- Failure to cancel prior to scheduled check-in time will be considered a no-show and will not be eligible for refund. There will be no refund for unused services or early check-out.
Cancellation fees- In addition to the hotel cancellation policy described above, there will be an additional fee equivalent to £15 for any cancellations made by an agent over the phone.
- Cancellations made online are only subject to applicable supplier cancellation fees.
Last edited by Crofton138; Nov 11, 2018 at 1:48 am