Originally Posted by
jd20
I'll have to remember this trick the next time, though I do wish CX would just fix their system. Seems with the new website this year, there's more and more things that require calling them to get an answer, I wish they'd go the opposite direction.
On the other hand, it also means there is less competition for the same award seat, no?

Not everyone know (or willing) to call AM/MPC especially considering the wait time (for non DM). I mean what do you think will happen once CX award seats are searchable on AA website?