FlyerTalk Forums - View Single Post - BA adds extra crew to fool ‘mystery’ reviewers
Old Nov 8, 2018 | 8:41 pm
  #4  
LimaWhiskey
 
Join Date: Oct 2016
Posts: 25
Originally Posted by Confus
So there’s a vicious rumour circling Heathrow today... that an oft-cited flight review website has this week been out in force to assess its ratings for the next edition. Only for some unknown reason they decided to tell BA which flights they’d be on, allowing them to respond by putting additional crew on those flights in a vain attempt to blind the reviewers into thinking everything is always rosy. So if you think your flight seems over-crewed, enjoy while it lasts!
AAA does this, they always tip their hand when they inspect a hotel, and the hotel will always have a few preselected rooms for them to inspect.

Forbes is more rigorous, but hotels are good about alerting each other if they think the inspector is in house.
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