Originally Posted by
ursine1
No actual experience here, but Southwest says you can use a LUV Voucher for "passenger travel" at any Southwest "ticket counter location." Whether a BS upgrade qualifies as the former and/or a departure gate as the latter isn't totally clear. I'd suggest you try at the main counter first (baggage check-in, full service if available).
Forms of Payment
Thanks. I should have noted that I reviewed that page and found it less than clear, for the reasons you noted.
As for calling, well, I frankly trust someone’s experience here more than the call center. I thought perhaps someone had tried this and could report on how it went. I will give it a try later this week and report back in case the question arises again in the future.