FlyerTalk Forums - View Single Post - Business award downgraded BCN-ORD segment, AA fails to refund equitably
Old Nov 3, 2018 | 10:25 am
  #27  
UKtravelbear
FlyerTalk Evangelist
10 Countries Visited
All eyes on you!
10 Years on Site
 
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,958
Originally Posted by edfisher


Please read my amended original post, thanks. I am not a frequent traveler and save my miles for years to take these special trips only to have what I was so excited about and looked forward to for a year be taken away from me the morning of the flight.
it is very unhelpful when people edit posts in the way you have and expect others to go and reread to find this new, essential information.

if you had just posted something like “I was downgraded on X flight have AA calculated the miles refund right?’” instead of an inaccurate rant about class action law suits you would have got very different answers.

My advice to you is to contact AA again to ask them to explain how they calculated the refund of miles and how that calculation complies with EU261/2004 regulation.




Last edited by UKtravelbear; Nov 3, 2018 at 10:40 am
UKtravelbear is offline