FlyerTalk Forums - View Single Post - Holiday Inn Express Zurich Airport [ZRH] (Master Thread)
Old Nov 3, 2018 | 5:33 am
  #7  
est-gratuite
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Join Date: Jan 2008
Location: Europe
Programs: Hilton Honors, Marriott Bonvoy, Accor, Hyatt, (Former IHG)
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The hotel rooms are undergoing a total refurbishment at the moment and there are some small problems.
Some of the small problems i encountered are temporary and a few are permanent.
I was given a newly refurbished room with blue walls and a blue bathroom.
Here were the issues:


Temporary issues which I hope will be fixed soon:


1.
There is building/working material all over the the hallways and stairs. Doesn't look great obviously, but my main concern is that it's a safety problem if there is an emergency like a fire. It was there all night long past 11pm and the next morning too. They really should clear this stuff away into a small few corners.

2.
The room I was given, had some shower fixtures still laying around which had not been installed yet. I was able to use the shower ok though.

3.
The bathroom door could not be closed properly as it seemed to be hung too close to the door frame. Also, even if I could close it, it cannot be locked.

4.
There is only 1 small garbage can in the bathroom and it's really small. Hardly anything fits in it.

5.
There is no telephone in the room. Not sure if they haven't installed them yet, or they won't be putting them in at all. Not a huge deal but if you need to call reception (or they need to call you) then it's not possible.



Permanent problems:

1.
There is no chair or desk area or any sort of table in the room. So if you want to sit down to eat, write, work on your laptop computer or anything else that needs a chair and table, it's not possible. This is stupid and a poor decision in planning, as the room layout had more than enough space to put in any sort of table or corner desk. The old rooms all had a chair and table. Why did they get rid of them ??

2.
The room windows cannot be opened at all.



These issues aside, I also have some positive things to say as well:

1.
This is one of the few Zurich airport hotels that offer FREE shuttle bus travel BOTH WAYS (to and from) the airport. Many of the other Zurich airport hotels only have a shuttle bus that is free one way and you have to pay to get back to the airport. The shuttle operates on a reservation basis when going from the hotel back to the airport and you get a coupon with your departure time to use it. This is to prevent too many people using it all at the same time and over filling it.

2.
All the staff were really friendly and really helpful.

3.
Got a free drink voucher AND welcome points AND a bottle of mineral water.

4.
Apart from the problems mentioned above, the new rooms look very nice.

5.
There are some big supermarkets like Migros, and Aldi just nearby and also a Mcdonalds next to the Park Inn hotel a short walk away.

6. The journey time to the airport with the shuttle is between 5 and 10 minutes. Very close.

Last edited by est-gratuite; Nov 3, 2018 at 5:49 am
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