FlyerTalk Forums - View Single Post - Business award downgraded BCN-ORD segment, AA fails to refund equitably

Nov 2, 2018, 9:09 pm

#15

edfisher

Join Date: Nov 2009

Location: DTW

Programs: AMEX PLAT, DL PLAT, RITZ CARLTON PLAT, HILTON GOLD

Posts: 49

Quote:

Originally Posted by UKtravelbear

If you want to sue then best get your facts right.

as others have said EU 261 does not apply to AA on flights TO the EU so absent any US regulations to the contrary it can calculate compensation any way it wants.

For AA flights LEAVING the EU under EU 261 for downgrade it is a reimbursement (note the wording of that part of the regulation says reimbursement not compensation)of a % of the fare paid by the customer of the downgraded sector (excluding government taxes and airport fees) NOT the fare difference between the cabins.

The % depends on the length of the flight but for a TATL it would be 75%.

Please read my amended original post, thanks. I am not a frequent traveler and save my miles for years to take these special trips only to have what I was so excited about and looked forward to for a year be taken away from me the morning of the flight.

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