updated wiki:
for GDPR and class action
If you want to hold CX to legal standing for the loss of private data, the best shot would be using EU GDPR regulations:
What to write to
DPO/CX (
[email protected]) according to
EU GDPR in very short... (
ref #177)
(if CX is seen as a HK company, then EU GDPR would apply to all EU Citizen inc valid and expired (not renounced) BNO Holders; and if CX is seen managed by John Swire & Sons Ltd in the UK via Swire, then Data Protection Act 2018 (of UK) which includes GDPR would apply to EVERYONE)
- ask for data that CX hold on you
- highlight specifically which data was lost
(there's a few things you could ask them according to GPDR... refer to the website)
They have 1 month to respond or they will have to give you a reasonable timeframe where they have to respond by within the 1 month before you can go to ICO.
If you are seeking compensation from CX the loss of private data, the following sites are dealing with class action against CX (not a legal advise)