Add me to the list. Went to transfer about 80K UR points to United to make a return booking from Europe to the US. Luckily the trip is 9 months out. UR portion of Chase site did not load at all for me so I called and had the points transferred by phone. That's happened a time or two before. Points were sent over almost immediately, but they did not appear in my United account after multiple log out/log ins. Tried the incognito browser idea suggested above and no dice. It's only been about 30 minutes. I did receive an email from Chase saying my transfer is "in progress" and they will email me when it is complete. This is a first for me, having transferred instantly before both online and by phone. Will keep folks posted. Luckily I have about 9 months before this trip so not sweating it too much.