I've had numerous great experiences when travelling with my son who is now 6, but was reminded again on Tuesday evening of just how well BA look after the kids.

We flew a domestic LHR-NCL in CE and at the gate they welcomed him by name before he presented a boarding card. I guess there weren't any other kids in the Group 1 queue, but even so, it was a lovely gesture for him to be told they'd been waiting for him. Then at the door of the plane they again greeted him by name and showed him to his seat (1A, so hardly out of their way). I can only liken it to flying in 1A myself in F, he had such a smile on his face.

I know these are only small gestures but they mean so much and make the occasion really special at that age.

😊