FlyerTalk Forums - View Single Post - Confirmed: CX lounge operator change to Sodexo
Old Oct 31, 2018, 9:43 am
  #453  
zzz997
 
Join Date: Jun 2005
Location: HKG/MEL
Programs: QF Platium(OWE)/CX Diamond(OWE)/SPG Platium/Marriott Titanium/Hyatt Globalist/Accor Platium/
Posts: 111
Visited The Pier & The Wing F serval time this month.
Food quality definitely improved then earlier this year for the item in the Menu. But the food quality Buffet area at The Wing remind me the"Canteen" experience when I am still a teenagers.
I also found the staff quality in The Wing particular went from bad to worst. Waiter keep missing the order even with only < 20 Pax in the dining area. Their attitude also seems not interested to serve the pax. Even some Assistant Supervisor (In suit) had demonstrated the same "black-face". Compare to The Pier, most staff are well trained and present well
I noticed some Senior Manager keep patrolling at The Pier but not The WIng (F Lounge). May be this is the reason for quality at The Pier maintained?
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