FlyerTalk Forums - View Single Post - PM no access to C+ on DL metal if ticket booked through KLM?
Old Oct 31, 2018 | 7:49 am
  #17  
btonkid12345
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Originally Posted by gypsycsc


Maybe it shouldn't be surprising but it was for me. I thought I might have problems getting access to free C+ on KLM, given all I've read about that on FT. It never occurred to me that I wouldn't get free C+ on Delta. I might have questioned it if I'd known that the Delta agent had transferred me to a KL agent and I was getting a KL ticketed flight. Then again, even if I had known that I probably would have assumed that as a PM I'd have access to C+ on the DL metal. I'll chalk this one up to live and learn.
You know its not over, right?

The 24 hour risk free cancel policy applies to KL tickets too.

If I were you, I would call, ask for a Supervisor, say you didn't know you were booking via KLM or this problem would occur.

Tell them you don't like it and wish they had a more seamless JV. Also tell them you've learned from it, but could they make a 1 time exception for you and change it to a DL flight number? I bet they'll do it as an even exchange "one time"
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