FlyerTalk Forums - View Single Post - United’s 24-hour cancellation / flexible booking policy ... {Archive}

Oct 31, 2018 | 4:20 am

#726

fumje

FlyerTalk Evangelist

Join Date: Aug 2015

Posts: 12,778

Quote:

Originally Posted by hauteboy

Is the refund 24 hrs or technically midnight of 2nd calendar day? I booked AKL-SFO-LAX (Air NZ codeshare) but now the AKL-LAX nonstop is showing cheaper. Ticketing date shows Oct 29th but technically it was 12:44 AM so already past 24 hr there. If I click on cancel it shows the total and credit to 'my original form of payment' and 'future purchase' but doesn't mention a redeposit/cancel fee. However if I go to 'change flights' it does show a change fee there.

Quote:

Originally Posted by Kacee

It's 24 hours with UA. DL goes to midnight of the day following.

Quote:

Originally Posted by cfischer

if it shows no cancel fee and full redeposit to your original FOP .... take screenshots and cancel ...

There is a small wiggle room in the 24 hours, maybe just while back-end systems are out of sync, and the website may allow cancellation even 26 or 27 hours after reserving. If it shows now cancel fee, it will not charge a fee.