Well, you've scared me off too! Based on this thread and other reviews I've read, this is a hotel to avoid. I just cancelled my reservation for August...at $95 it wasn't a bargain....but I've heard folks have gotten Pline reservations for $40 or so. Going to the HI Express in Mill Valley instead....free with points. I'm really trying to give Starwood some business, but hotels like this and rates higher than Hilton and others are keeping me away!