Is there a Caucasian lady who is generally rude, or is it just my experience?
Today when checking in she repeatedly asked for my boarding pass, louder and louder each time. I said I gave you my boarding pass. She said she needed a time (because the app boarding pass doesn't actually show a time), even though there was no sign out saying the 3 hour before departure thingy (she explained they are taking a survey for informational purposes).
I don't recall exactly who it was last time, a different Caucasian lady, who told my friends (on different flights, I guested them in) that they would have to leave when I leave, and she'd be watching them. Seriously?
Is this for amex cardholders or not? What kind of customer service is this?