FlyerTalk Forums - View Single Post - How to phrase a request about a flight change
Old Oct 30, 2018 | 1:14 pm
  #14  
SamOF
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Join Date: Oct 2007
Location: DCA
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As a fellow phone-a-phobe, I'd highly recommend trying on twitter. You're right that they've been hit or miss, but if you basically type the exact script folks are giving you into a DM, I give you an 80% of getting it resolved.

If it doesn't work, you can always call in afterward.
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