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Old Oct 30, 2018, 4:41 am
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brunos
FlyerTalk Evangelist
 
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,568
booking engine not working

I have not been able to book a ticket with avios upgrade J to F CDG-HKG-CDG for the past 12 hours. It's urgent.
I can select the flights (with availability), but it does not give the fare. Rather it fails "unmarshalling the fare, try again".
Even on a straight J ticket, it shows the fare for two seconds then ask to start again.
Is that a temporary problem? Anyway to fix it?
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