Originally Posted by
Kacee
That's really not accurate at all. Virtually all UA discount and deep discount international economy fares have had a $300 change fee for years, just like most discount and deep discount domestic fares have a $200 change fee. As noted above, the $120 fee is relatively new (few months old). It replaced a $300 fee on the same routes/fares.
Sorry, I missed the deep discount and discount part ... oh wait, I did not. Change fees have always depended on the market and the fare and they have always fluctuated
Originally Posted by
jsloan
Actually, if all you care about is the change fee, it’s pretty straightforward. Just search the fare rules for the currency code (e.g., USD). There may be a few surcharges at the top of the rules, but when you get to the changes section, it’ll be obvious.
Originally Posted by
drewguy
"Can be" is a massive understatement. Unless you know what you're looking for it's nearly impossible. And if you do know, it remains confusing. As a lawyer, I realize they need to lawyer these things up, but it sure would be good if they had a "plain English" version of some of the key terms/features. Indeed, if they're lowering the change fee to $120 presumably that's a point worth marketing. They're not doing it because they love customers.
I have to agree that change fees are not that difficult to find. There are many many more difficult things to find out, between specific routing rules, MPM restrictions and stuff like that ... change fees are simple numbers in the corresponding section.