FlyerTalk Forums - View Single Post - Business Extra ("ExtrAA") Program (master thread)
Old Oct 29, 2018, 5:51 pm
  #690  
handspring088
 
Join Date: Dec 2009
Location: EWR
Programs: Mucci, AA EXP, Marriott Titanium
Posts: 587
I agree with all that you have written. I have found the BE agents to be conscientious with trying to figure out why an Advantage booking is working when a BE booking is not.

They were the ones that said that a single connection to a "gateway city" would work, but two connections would not. So..... MDT-CLT-PHL-LHR would not work, because the CLT-PHL segment was invalid for a BE award. However, MDT-PHL-LHR would work.

So, the BE agents were helpful. However, I would appreciate better transparency for how to construct awards on BE.
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