FlyerTalk Forums - View Single Post - Qantas poor flight experience

Oct 29, 2018 | 2:18 pm

#2

Mwenenzi

FlyerTalk Evangelist

Join Date: Apr 2001

Location: MEL CHC

Posts: 22,860

VolareOooCantareOoo1 Welcome to FT

Quote:

Originally Posted by VolareOooCantareOoo1

First time I flew Qantas and had a bad experience. Here is what happened. MEL-LAX in business class; seat was broken so Qantas bumped me off the flight. Had to then fly to SYD (all flights from MEL to USA were sold out) and spend the night there. Next day, SYD-DFW in business class; 2 out of 4 bathrooms broken and internet was unavailable for the entire flight.

Is there any form of compensation I can get?
Also, is it possible to earn Avios on BA (Gold status) for these flights and compensation?

What was your full route/final destination?
MEL-LAX replaced by MEL-SYD-DFW is a little unusual.
If QF paid for the SYD hotel, doubt you will get much in the way of compensation. Unfortunately Australia (& USA) does not have EC261/2004 type legislation.

If this was a cash paid flight you can earn BA avois as QF is a BA partner (Oneworld)
Look in the BA web site to retro claim.

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