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Thread: FAQ: Miles + Copay Upgrade / Upgrades (master thread)
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Old Oct 28, 2018, 4:24 pm
  #543  
beachfan
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
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Originally Posted by FlightNurse
This is what I though, since all information is in the system I'm sure it's the same amount of key strokes to process Miles/Copay as an elite upgrade
They need the physical card to process the copay at the gate. Verified by a gate supervisor after I escalated it.
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