Originally Posted by
JonNYC
For CK/EP to get the comp upgrade to PE, they -must- make the request specifically and at the gate and basically would be best to stay in the gate area once requested.
No specific request, no PE upgrade. And staying in the lounge 'aint gonna work either, for this.
I can guarantee you many of the CK/EPs awaiting an SWU made a request for PE specifically at the gate (my friend certainly did with a few others), and the GA basically told them no "we've never heard of such a thing/not going to happen" even though there were 13 seats available. And they all stayed at the gate watching NRs clear into the PE seats. No, did they not go to back to the lounge.
So you're saying... the GA should have accommodated the request and they should have been cleared into PE?