FlyerTalk Forums - View Single Post - Gate agent upgrades friend / employee over FF
Old Oct 26, 2018, 7:43 am
  #7  
dave_261
 
Join Date: Nov 2001
Location: RDU
Posts: 2,264
The standby/upgrade situation has been discussed a lot here on FT (not necessarily related to a GA's friend).

Seems that the general rule is that upgrades for scheduled passengers trump upgrades for standby. I've had several occasions on paid business/first where they got me on an earlier connecting flight, but did not upgrade me- even though they cleared me onto the flight before processing the upgrade list. Is these scenarios, I get an automatic refund for the 'downgrade', which goes counter to the AA way of maximizing revenue...
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