Dear members,
Hope you are doing well.
I saw your responses to my thread. Me and the central team, we sincerely understand your point.
The issue being a little bit complicated, we do all necessary to resolve it in the shortest terms.
I keep you informed as soon as i have more news from our IT team and for sure remain at your disposal.
Best regards,
Amy
Originally Posted by
lingua101
Well in the past 3 years, I have been staying less in Accor. I have other program as my more preferred program as they will most of the time upgrade me to suite.
I told A+, some of the issue when booking with StayPlus certificate. The program manager assured me that in the past few months, they have done some steps telling the hotel what they can and cannot do.
This is why I said it is kind of love and hate. I know they still care but there are some "operational" issue that they are facing and they cannot change. Otherwise, I just leave this program may be 2-3 years ago.