I just went to the ticket counter to avoid the CIC fee and they told me that I would have to pay a $25 "airport fee" for any booking! So the $19 fee is waived only for a new $25 fee to be added, so the cost of the ticket was actually $6 more than online. Given that the optional nature of these fees is how the airlines ostensibly avoid paying excise tax, I am not sure how this is legal, since it appears to be impossible to pay SOME fee that is imposed by the carrier. I even called the airline and the lady told me the CIC could only be waived at the airport, but didn't know about an airport fee and said I'd have to go to the ticket counter. Ugh. It's not alot of money but I still feel swindled.