Originally Posted by
subject2load
Well .... having escaped the last big one, I am privileged to see an email in my inbox from Sr. Cruz headed ‘
Update on Theft of Customer Data’
i’m sure many thousands of other BA customers have received the very same email - or will do by tomorrow.
I wonder will we also have the pleasure of another personal video appearance by Alex .......
No mention - surprise, surprise - or even a hint of possible negligence by BA in the email, or any sense of remorse for their own failures. Instead, an apology for “any worry and inconvenience this
criminal activity has caused”
Classic victim mentality, a method of avoiding responsibility and criticism for their actions