FlyerTalk Forums - View Single Post - App is creating res I didn't make!
View Single Post
Old Oct 24, 2018 | 9:53 am
  #6  
estnet
All eyes on you!
25 Years on Site
 
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,965
The duplicate booking had one digit less than the one I made. Brand is Sheraton.
Of interest - I got confirmation numbers for all three when I canceled BUT only 1 email has come through AND only one cancellation shows on the app/website under canceled.
I'm at the hotel and will check that their records are correct but I really don't understand how Marriott expects to keep customers with such ridiculous IT.
estnet is offline