Originally Posted by
JonNYC
If things ever so go horribly awry that I do need to get a job, it certainly wouldn't be at AA
Who would suggest such a preposterous notion? It wouldn’t be at American Airlines but rather American Eagle
Originally Posted by
Gig103
...maybe someone is trying to improve the experience for the elites and lounge guests, rather than seeing the CC perks as liabilities. Maybe.
What you say is blasphemy. In the old days of flying you would be sent to work at a remote outstation in the middle of nowhere just for this sort of thinking. Today things have changed and you
might be sent to labor for Delta for thinking about the customer experience